Customer Testimonial vol. 4 / Y & A / We perfectly matched the V-shape of our engagement and wedding rings.

Interviews with BRIGHT & BREEZY jewelry purchasers (Customer Voices)

 

 

1. How they discovered the brand
2. How they learned about lab-grown diamonds
3. Reasons for choosing our brand
4. Impressions of the actual product
5. Suggestions for improvement

 

 

*We received pre-wedding photos taken in Hawaii.

 

 

Staff:

Thank you for your time today.

First, please tell us how you discovered our brand.

 

 

Husband:
I usually live in Kansai, but I went to Tokyo for some business. While there, I thought about looking at jewelry stores, so I asked AI to find stores that handle lab-grown diamonds. That's how I found BRIGHT & BREEZY and booked a fitting appointment.

 

 

Staff:

Thank you.
It's amazing how we can find stores with AI now. We've certainly entered a new era.

 

 

 

 

Staff:

Next, please tell us how you learned about lab-grown diamonds.

 

 

Husband: Wife:

I saw a video on TikTok or YouTube discussing whether the value of natural diamonds would decrease. That's when I learned that artificial diamonds with the same chemical composition could be created, and it piqued my interest.

 

 

Staff:

I see... So, videos about lab-grown diamonds (artificial diamonds) are being shared like that! Thank you.

 

 

 

 

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Staff:

Among the many stores, please tell us why you chose BRIGHT & BREEZY.

 

 

Husband:

We visited a total of 8 stores in Kansai and Tokyo. I think we compared a lot of options. In Tokyo, we saw three lab-grown diamond brands.

 

 

Wife:

I liked the V-shape and the diamonds on the ring band, as well as the wavy shape of the band itself. It was also important that it fit perfectly when stacked. Other companies had V-shapes but no diamonds on the band, or wavy designs that didn't fit perfectly when stacked. Overall, being able to utilize BRIGHT & BREEZY's customization was a big factor in making it a perfect match.

 

 

 

　

♦︎Customized Women's Ring♦︎

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- Women's design drawing -

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＊Sereno 1ct

＊Sonito 0.5ct

(These two were customized into a V-line.)

 

 

 

Staff:

Thank you for the wonderful photos.

Not only the rings but also your nails, perfectly matching the Hawaiian theme, are very lovely.

 

 

 

 

♦︎Customized Men's Ring♦︎

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- Men's design drawing -

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＊Cielo

(This one was customized.)

 

 

 

Staff:

Recently, some people are choosing to add stones to men's rings as well.

Even with stones, it creates a wedding ring with a calm impression, different from women's rings, and is very stylish.

 

 

Staff:

When you came to the fitting, you mentioned you didn't have a clear image yet, so we proposed various designs and finally customized a wedding ring with five small diamonds.

 

 

It's a design with milgrain processing + added melee diamonds.

 

*Milgrain processing: An ancient European decorative technique that involves continuously stamping small round beads onto the metal surface.

 

 

Click here for BRIGHT & BREEZY's made-to-order/customization options.

 

 

 

Staff:

Please tell us your impressions after actually holding the product.

 

 

Wife:

I really love it. I keep looking at my hands, and it sparkles, which always lifts my mood! I'm especially happy when my friends compliment me or say it suits me. I'm really looking forward to taking wedding photos in Hawaii soon.

 

 

Husband:

The engagement ring stacks perfectly with the wedding ring, which is exactly what I wanted. I'm also very satisfied with the beautiful diamond. I liked the men's ring for its simple design, not too flashy. I decided to put small diamonds in the men's ring this time, and since it's not too flashy, I think I can wear it even at work.

 

 

 

 

Staff:

In addition, please let us know if you have any suggestions for improvement.

 

 

Wife:

Since this was a made-to-order (customized) purchase, I couldn't see the finished product. It would be great to have 3D data or something similar to visualize the final image.

 

 

Wife:

Also, when I introduced your company to an acquaintance, her finger size was 3.5, which is small, and your website only listed sizes down to 4. It would be helpful if the website showed that smaller sizes could also be made.

 

 

Staff:

Thank you. We will work to improve that in the future.

 

Thank you very much for your valuable time today.